FAQ

FAQ

If you've got a question that isn't answered below, send us an email or message us on Facebook. We'll get back to you as soon as we can.

Does it actually work?

Yes.
How is it on the skin?

Amazing.
What type of payment methods do you accept?

Payments are provided through Stripe.
Where do you deliver to?

Currently, we only ship to addresses in the United Kingdom. All shipping is provided via Royal Mail.
I don't know how to track my order. Please assist.

After purchase, you will recieve a dispatch email usually within 1-2 working days. Within this email, you should find the link to the tracking information. If you cannot see this email, feel free to contact us on info@bculture.co.uk and we can assist further.
I received an item as a gift. Can I return it?

Sorry! We are not able to offer refunds, however we can exchange sizes for products if they don't fit as you'd like.

Frequently Asked Questions